Cargo Handling

Job insights | dnata Switzerland AG

Cargo Handling

Cargo is an important part of our and our airline customers’ operations. Thanks to our handlers and administrative agents, we provide a complete Cargo handling service.

Cargo department prepares freight and its transportation and loading into the aircrafts. Handlers accept cargo from freight forwarders according to certain predefined documents. Flights can be prepared in various ways: either in bulk, where the goods are deposited in tanks, or with pallets. In this particular case, the goods are placed and secured on pallets or in containers.

All goods destined for export are described and weighed to communicate the exact weight and necessary information to the Traffic Department staff. The handlers will then transport to and place the goods in the corresponding aircraft.

The administrative agents are responsible for processing the shipments on a dedicated computer system, drawing up manifests and specific documents for transport by plane or truck. It should be noted that for this function, it is essential to be proficient in English and have excellent computer skills.

Specific activities related to a Cargo Agent :

- Acceptance of goods from different airlines
- Storage and preparation of cargo pallets
- Management of import/export flights from unloading to delivery
- Transport of goods to/from the aircraft
- Stock control and management
- Handling of forklifts
- Respect and ensure compliance with the safety, health and security regulations issued by the Federal Office of Civil Aviation, the airport, the authorities, the client companies and dnata's internal directives.

Specific activities related to an Administrative Cargo Agent :

- Acceptance of shipments into a computer system
- Coordination and management with customers
- Preparation of the necessary documents for the transport of goods
- Preparation of manifests in accordance with the provisions in force
- Issuance customs documents
- Handling of various administrative tasks
- Respect and ensure compliance with the safety, health and security regulations issued by the Federal Office of Civil Aviation, the airport, the authorities, the client companies and dnata's internal directives.


Nota bene : Any designation of person, status or function in this document refers equally to women or men or to any individual in general without distinction. Further information regarding our job descriptions can be found in our terms of use.