marhaba Services : Closely linked to Passenger Services operations, our marhaba services range from welcoming passengers in our lounges to various VIP services. Regardless of the passenger's class of travel or status, our agents provide a professional, personalized, but above all warm welcome to offer an unparalleled experience.
Specific activities related to marhaba services :
- Lounge management
- Reception of passengers
- Preparation of buffets in accordance with hygiene and presentation regulations
- Maintaining the good presentation of the lounges
- Preparation and management of inventories and orders
- Preparation of food
- Cleaning of lounges
- Management and organisation of VIP services (with or without limousine)
- Driving of a limousine on the Tarmac
- Management of lounge administration and premium services
- Respect and ensure compliance with the safety, health and security regulations issued by the Federal Office of Civil Aviation, the airport, the authorities, the client companies and dnata's internal directives.
Please note : Any reference to persons, status or function in this page shall be construed as referring to women or men or to any individual generally without distinction. Further information about our job descriptions can be found in our terms of use.
The contact with multicultural customers is enriching !
We pride ourselves on our group’s growth, our people and the values we hold at the core of our businesses. Our people are what makes the difference in terms of results. Here are some stories about them :